Shipping & Returns Policy
ABACUS BRANDS SHIPPING POLICY:
Flat rate shipping option is offered at $9.99 USD to ship anywhere in the 48 contiguous US states and Canada. We do NOT ship to Hawaii, Alaska or Puerto Rico.
Orders over $100 (after promo code) qualify for FREE SHIPPING.
Orders require 2 business days of processing prior to shipping.
*Abacus Brands does not guarantee packages to arrive on or before a specific date. Please allow additional time for ordering to ensure packages arrive before December 25th.
HOW CAN I RETURN SOMETHING?
- Customers may request to return their Abacus Brands order within 30 days of receipt.
- Please email our support team at firstname.lastname@example.org to obtain a return merchandise authorization number (RMA).
- Returns can be made free of charge (no restocking fee) on brand new, unopened items.
- Please note that we do not accept refunds on used items.
- Customer is responsible for return shipping.
- Please ensure the RMA label is included in your return shipment.
- Please allow us 3-5 business days to process the return. We will notify you once the refund has been completed.